Miami, 16-17 October 2018

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Pre-Conference Workshops: 15 October 2018 |Post-Conference Workshops: 18 October 2018

Day One
Tuesday 24 October 2017

Day Two
Wednesday 25 October 2017

08.30
Meet & Greet

Synopsis

Enjoy a breakfast snack and connect with fellow attendees.

09.00
Chairman’s Opening Remarks

EXCEL AT KNOWING AND RESPONDING TO YOUR CUSTOMER

09.10
Design Services Enabled for Millennials

Synopsis

  • Gain access to new consumers who already represent more than 25% of the global population
  • Keep up-to-date with technological advances and design products and services around them
  • Ensure access to simple, flexible, and transparent information that reaches Millennials through multiple channels

09.50
Masterclass I: On-Demand Insurance and What is it Preventing its Introduction in Latin America?

Synopsis

On-demand insurance refers to insurance that can be purchased as needed, when needed, and through a digital user experience.

As we discuss different real examples of on-demand insurance the audience will debate about its implications in the Latin American market. The audience will use an interactive polling system to assess the collective view in each of the topics.

Questions around its potential in the market, the challenges and what is needed for this insurance approach to succeed will be the core of this session.

10.30
Coffee and Networking Break

Synopsis

Stay energized and refreshed while networking with fellow attendees.

11.10
Masterclass II: Work Discussion Presentation

Synopsis

Participants will present the conclusions will take away valuable insights and ideas on how on-demand insurance could work (or not).

11.50
Disruption Strategies Using Mobile Technology

Synopsis

– Learn about the innovative insurance products and services that enable Tokio Marine to win international innovation awards
– Analyze the value of data from the Internet of Things using “IoT Canvas”
– Learn the importance of management to accelerate innovation and shift from a product-centric to a client-centric mentality

12.40
WeWork & Lunch

Synopsis

Expect a vivid and candid debate as we tackle the issue of why does it seem that many of the innovations from other regions don’t work in Latin America.

THIS IS WHAT AND HOW WE ARE GOING TO CHANGE

13.40
Integrate Distribution Channels Using Digital for Brokers to Get Maximum Benefit

Synopsis

  • Understand how to integrate the entire ecosystem
  • Determine how to offer full digital stores to the ecosystem
  • Work closely with brokers to turn digitalization into a great sales opportunity rather than threat

14.30
Innovation in the Life Insurance Industry: How Consumers are Driving the Insurance Revolution?

Synopsis

  • Understand the consumers’ priorities and how they segment themselves
  • Discover how branding and marketing shape the customer journey
  • ReMark (part of SCOR Group) will share what they discovered about the future of underwriting and claims

15.20
Coffee and Networking Break

16.00
Closing the “bottom-up” gap

Synopsis

  • Nature’s dangers are a constant threat, even more so for vulnerable and low-income segments of the population
  • Many obstacles have prevented traditional insurance from succeeding where it is needed most
  • This is changing thanks to technological advances and a greater awareness of the advantages of prevention vs. reaction

16.50
Discussion Panel: Are We the Least Innovative Industry?

Synopsis

• Learn who will be the industry’s new clients in 2020 and how to serve them
• Hear examples of innovation in other sectors applicable to the insurance industry
• Discuss the potential challenges to expanding insurance in a sustainable, socially responsible way

 

Moderator: Gastón Giachello, New Busisness Manager Mass Segment, Marsh

17.30
Chairman´s Closing Remarks and End of Conference