October 23-27, 2017 | Miami

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 (+1) 212 537 5898 | info@hansonwade.com

Day One
Tuesday 24 October 2017

Day Two
Wednesday 25 October 2017

08.00
Registration

08.30
Meet & Greet

Synopsis

Enjoy a breakfast snack and connect with fellow attendees.

09.00
Chairman’s Opening Remarks

DRIVE INNOVATION AND TRANSFORMATION

09.10
Incorporating Innovation from the Rest of the World Into Your Retail Insurance Strategy

Synopsis

  • Exploring and assessing the retail insurance markets across the Americas
  • Pinpointing the cases of real distribution innovation across the region
  • Understanding how to apply lessons learned in different countries with the latest regulatory changes

10.00
How to Use Artificial Intelligence to Increase Profitability in Insurance

Synopsis

  • Sell more, Price better and attract new customers, thanks to the increasingly sophisticated learning algorithms that help analyze a large amount of data
  • Reduce costs, detect fraud, and improve customer experience by implementing chatbots and AI
  • Discuss AI future opportunities by discussing actual case studies from a wide range of insurers globally

10.40
Speed Networking

Synopsis

In this highly popular, efficient and invigorating ‘Speed Networking’ session, you only have two minutes to introduce yourself, Exchange business cards and agree to meet later during one of the many other classical networking sessions, before the bell rings. You’ll meet more people than you typically would through traditional networking – guaranteed!

11.00
Cofee and Networking Break

Synopsis

Stay energized and refreshed while networking with fellow attendees.

11.30
Product Innovation Beyond Millennials

Synopsis

  • Develop products that reach a new and growing market: senior consumers
  • Overcome the challenge of longevity and discover how to relate to this new segment
  • Listen to Sabemi success story in Brazil designing a specific product for this audience, and creating, developing and training a specific distribution channel

12.20
The Era of Innovative Disruption: Will the Key Insurers and Financial Institutions Survive the Emergence of this New Era?

13.10
Networking Lunch

Synopsis

Enjoy a lunch buffet and connect with fellow attendees during this extended lunch break.

14.10
Meet Millennials’ Digital Expectations

Synopsis

  • Meet Millennials’ demand for self-service, mobility and flexibility, learning from the experience of industries such as retail, travel or banking, and how they have turned almost completely to a consumer online self-service model
  • Discuss the big difference between what insurers are offering and what insurers and agents expect in terms of self-service capabilities
  • Listen to success stories of what some insurers have been able to achieve in closing that gap and satisfying expectations of these agents of change in the current digital world

15.00
Financial Inclusion: A Strategic Opportunity

15.50
Coffee and Networking Break

Synopsis

Stay energized and refreshed while networking with fellow attendees.

IMMERSE YOUR COMPANY INTO DIGITAL STRATEGIES

16.30
Using Chatbot in Insurance Sales

  • Caio Valli Regional Director Latin American and Caribbean, Marsh

Synopsis

– Join the trend of smartphones and chat messaging as the natural mobile language
– Learn how Marsh began using this technology to communicate with clients for sales and services

17.20
Technology + People: Disrupting the Insurer Supply Chain

Synopsis

• Drive the shared economy in your business
• Add policyholders with “assisted” self-service applications
• Close claims faster and more efficiently

18.10
Chairman’s Closing Remarks and End of Day One